Credit unions can no longer afford anything but the most effective strategic planning: strategic planning
that creates an increasingly clear and focused roadmap to the future, strategic planning that brings
board and management together regarding the most critical issues facing your credit union,
and strategic planning that produces concrete action and measurable results.
Unique Features of ISL's Planning Process

How the Process Works

Advance Planning Meetings
In advance of the Strategic Planning Session, your ISL
facilitator visits your credit union to provide
an overview of the planning process, present an “Executive Overview” of trends and challenges
facing CUs, and outline the steps needed to prepare for the planning session. This includes
reaching agreement among board and senior management regarding the tough-choice
questions that will be addressed at the planning session.
Strategic Planning Session
This is a 13-15 hours hands-on working session in which
board and senior management, working
together as “one team,” reach consensus on answers to the Tough Choice Questions and create
a Strategic Plan based upon the answers.
Follow-Up Meetings
One to two months after the planning session your ISL
facilitator returns to your credit union for two follow-up sessions:
Balanced Scorecard
Target-setting Workshop – The board and management team reconvene
to set
preliminary
Balanced Scorecard targets.
Operational Planning Workshop –
Your ISL facilitator works with senior management
on the development of an operational business plan to support the strategic
plan.
At the conclusion of the process ISL provides a draft of the complete strategic plan, including the
operational plan, for review and adoption by the board. Your ISL facilitator works with you to
design a process for regular board and management review of the progress toward full
implementation of the strategic plan.